Personal Information Protection

656bd Privacy Policy

Your personal information is completely safe with us. This policy clearly describes how 656bd collects, stores, and uses your information.

Effective Date: 1 January 2026

Introduction and Purpose

656bd ("we", "us", or "platform") operates a trusted online gaming and betting service for users in Bangladesh. We believe that protecting the privacy of your personal information is our fundamental responsibility. This Privacy Policy ("Policy") applies to the 656bd website and all associated services.

This policy will tell you what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information. By using 656bd's services, you will be considered to have agreed to the terms of this privacy policy.

If you have any questions, please contact us at [email protected]. Our support team is ready to assist you in Bengali 24 hours a day, 7 days a week.

Important: This privacy policy may be updated. In the event of any significant changes, we will notify you via your registered email and display the updated date on this page.

Types of Information Collected

We may collect the following types of information at various stages of our relationship with you:

Personal Identity Information

  • Full name
  • Date of birth (for age verification)
  • National ID number
  • Email address
  • Current residential address

Financial and Payment Information

  • bKash / Nagad / Rocket / Upay account number
  • Bank account information
  • Deposit and withdrawal transaction history
  • Wallet balance and bonus information

Technical and Usage Information

  • IP address and device type
  • Browser and operating system information
  • Login and logout time and date
  • Session cookies and tracking data
  • Page visit history

Gaming Activity Information

  • Betting history and amounts
  • Preferred game categories and providers
  • Win and loss records
  • Bonus usage history
  • VIP level and reward points

Methods of Information Collection

656bd collects your information in the following ways:

During Registration Information you provide when creating an account — name, email, date of birth, etc. — is stored directly in our database.
During Transactions Financial information is automatically recorded when you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or bank transfer.
During Browsing Technical information is collected through cookies and similar technologies when you visit our website.
During Support Contact Information you share when seeking support via live chat or email is stored to improve the quality of our service.
During KYC Verification Your national ID or passport information is collected and verified during the identity verification process.

Purpose of Information Use

656bd uses your personal information only for lawful and specific purposes. The main purposes for which we use information are outlined below:

1 Account Management and Service Delivery

Information is used to create, manage, and maintain your 656bd account. This includes login verification, password recovery, account security, and customizing services according to your preferences.

2 Financial Transaction Processing

Your payment information is required to smoothly process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. Records of every transaction, with a minimum deposit of ৳100 and a minimum withdrawal of ৳1,000, are stored securely.

3 Security and Fraud Prevention

We operate advanced security measures to keep your account and financial information safe. Your information is used to protect against unusual login activity, suspicious transactions, and identity theft.

4 Legal and Regulatory Compliance

We are committed to operating in accordance with applicable laws and regulations. Your identity information is required for age verification (for users 21+), Anti-Money Laundering (AML) compliance, and the KYC process.

5 Improving Customer Support

Records of previous conversations and issues are used to improve the quality of our 24/7 Bengali live chat support service. This enables us to assist you more quickly and effectively.

6 Promoting Responsible Gaming

By monitoring your gaming activity, we are able to identify problematic gambling behavior and provide assistance when needed. This is an important part of our responsible gaming policy.

Sharing Information with Third Parties

656bd does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

Payment Providers Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking authorities.
Security Services A minimum amount of necessary information is shared with technology partners who specialize in fraud detection and prevention.
Legal Obligations Information may be provided if we are legally required to do so in response to a court order or a lawful request from a government authority.
Technology Partners Game software providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft) may receive limited information necessary only for operating games.
Our commitment: Any third-party partner is bound to uphold our strict privacy standards and may use your information only for the specified purpose.

Cookies and Tracking Technologies

Cookies and similar technologies are used on the 656bd website to improve your browsing experience and ensure the functionality of the service.

Essential Cookies

Essential for the basic functionality of the website. Used for login sessions, security verification, and remembering your preferences. These cannot be disabled.

Analytics Cookies

Used to monitor and improve the usage of our service. They help us understand which pages are visited most and how users navigate the site.

Functionality Cookies

Used to remember your preferred language, game settings, and display preferences. These make your gaming experience more personalized and convenient.

Cookie Controls

You can manage cookies at any time from your browser settings. However, please note that disabling essential cookies may prevent you from using some features of the website.

Information Retention Period

656bd retains your information only for as long as necessary. The retention period by type of information is stated below:

Account Information For the entire duration the account is active, and for a period determined by legal requirements after the account is closed.
Financial Transaction Records Retained from the date of the last transaction for the period determined by applicable laws and regulations.
Communication Records For a reasonable period from the date of each conversation, to ensure the quality of customer support.
Technical Log Files Retained for a limited period to ensure security and identify system errors.
KYC Verification Documents For the period determined by applicable law to meet regulatory compliance requirements.

Your Information Rights

As a user of 656bd, you have the following rights regarding your personal information:

Right to Access Information

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.

Right to Correct Information

If there is any error in the information we hold about you, you may request a correction. It is our responsibility to ensure accurate information is stored.

Right to Delete Information

In certain circumstances you may request the deletion of your data, however some data must be retained for a specified period due to legal obligations.

Right to Object to Processing

You may object to the use of your data for marketing or promotional purposes, and we will respect your request.

Right to Data Portability

You may request to receive your data in a structured, commonly used, and machine-readable format.

Right to Restrict Processing

In certain circumstances you may request that the processing of your data be restricted, such as during a dispute about the accuracy of the data.

To exercise any of your rights, please contact us at [email protected]. Our team will process your request as quickly as possible.

Data Security Measures

656bd uses industry-leading security technology to protect your personal and financial information:

  • SSL Encryption: All communications on our website and app are secured with SSL/TLS encryption, keeping your data out of reach of third parties.
  • Two-Factor Authentication (2FA): Two-step verification is available to protect your account and prevent unauthorised access.
  • Encrypted Database: Sensitive data is stored in encrypted form and only authorised personnel can access the necessary information.
  • Continuous Monitoring: Our security team monitors the system 24 hours a day and takes immediate action if any suspicious activity is detected.
  • Security Audits: Regular security audits and vulnerability assessments ensure the ongoing security of our systems.
  • Limited Access Policy: Staff may only access the information required for their work — a "need-to-know" policy is strictly enforced.

Policy Changes & Contact

We may update this privacy policy from time to time. For any significant changes:

  • The "Effective Date" at the top of this page will be updated.
  • Registered users will be notified of changes by email.
  • A notice will be displayed on the platform for important changes.
  • Continued use of the platform after the effective date of the updated policy will be considered your acceptance of the new terms.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

Live Chat: 24/7 support available in Bengali

For more information, please visit our Terms & Conditions, Responsible Gaming and FAQ pages.